Effective Date: 13.02.2025
Welcome to Enfes Cuisine. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with us on social media, or contact us for orders and inquiries.
By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
1. Information We Collect
When you interact with Enfes Cuisine, we may collect the following types of information:
1.1. Personal Information
- Contact Information: Name, email address, phone number, and any details you provide when contacting us via the website, social media, or direct messaging.
- Order Details: If you place an order, we may collect details such as your name, delivery address, and food preferences.
- Social Media Interactions: If you engage with us on Instagram, Facebook, or other social media platforms, we may collect information available in your profile based on your privacy settings.
1.2. Non-Personal Information
- Website Usage Data: When you visit our website, we may collect non-personal data such as browser type, operating system, referring pages, and time spent on our website.
- Cookies and Tracking Technologies: We may use cookies or similar tracking tools to enhance user experience and improve our website.
2. How We Use Your Information
We collect and process your information for the following purposes:
- To communicate with you regarding orders, inquiries, and customer service requests.
- To manage and fulfill food orders, deliveries, and pick-ups.
- To personalize your experience and provide relevant content and promotions.
- To improve our website, services, and marketing efforts based on user interactions.
- To comply with legal requirements and protect the security of our business.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Third-Party Services & Links
Our website or social media pages may contain links to third-party websites, services, or payment providers (e.g., PayPal, Venmo, Zelle). Please note:
- We are not responsible for the privacy practices of third-party websites.
- Any transactions or interactions with these platforms are subject to their privacy policies.
We encourage you to read the privacy policies of any third-party services before using them.
5. Your Rights & Choices
You have the following rights regarding your personal information:
- Access & Correction: You may request access to the personal data we hold about you and request corrections if necessary.
- Data Deletion: You may request the deletion of your personal information unless we are legally required to retain it.
- Opt-Out of Communications: If you do not wish to receive updates or promotional messages, you can opt out by contacting us directly.
To exercise any of these rights, please contact us at [email protected].
6. Cookies & Tracking Technologies
We may use cookies or similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can adjust your browser settings to decline cookies; however, this may affect certain functionalities of our website.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take appropriate steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: